Terms of service
Terms & Conditions
Welcome to ChibiChibi.shop 💖
By using this site, you agree to the following terms and conditions. If you don’t agree, please don’t use the site — we still love you, though.
🛍️ 1. Ordering & Fulfillment
- All items are made to order and begin production after purchase.
- Orders cannot be changed or cancelled once they are in production.
- In rare cases, items may ship separately depending on your order.
🚚 2. Shipping
- Estimated delivery times are provided during checkout.
- Delivery time may vary depending on your location.
- We are not responsible for shipping delays caused by carriers, customs, or global chaos.
- You are responsible for any international customs fees or duties.
🔄 3. Returns & Exchanges
- We accept returns only for damaged, defective, or incorrect items.
- All return claims must be submitted within 7 days of receiving your order.
- We do not accept returns or exchanges for incorrect sizing or change of mind, as items are custom made.
💳 4. Pricing & Payment
- All prices are listed in ZAR unless otherwise stated.
- We reserve the right to change prices at any time.
- Payments are processed securely through trusted third-party services.
👛 5. Use of Our Site
- You agree not to use this site for any unlawful or harmful purposes.
- All content on ChibiChibi.shop — including images, logos, graphics, and designs — is the property of ChibiChibi and may not be copied or used without permission.
🔐 6. Privacy
- We respect your privacy. For how we collect and use personal data, please see our Privacy Policy.
⚠️ 7. Limitation of Liability
- ChibiChibi is not liable for any indirect, incidental, or consequential damages related to use of this site or products.
✨ 8. Contact
Got questions? Cute complaints? Email us at:
📧 info@chibichibi.shop
