FAQ — Frequently Asked Questions
🎀 FAQ — Frequently Asked Questions
Q: How long does shipping take?
A: Each item is made to order, babe 💅
Processing takes 2–5 business days, then shipping time depends on where you are.
- South Africa: 5–10 business days
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International: 7–21 business days
(Delays may happen because Mercury is probably in retrograde again.)
Q: Do you ship worldwide?
A: Yes! We ship to baddies everywhere. 🌍
Q: How do I track my order?
A: You’ll get a tracking link as soon as your order ships. If it’s not in your inbox, check your spam (or text your bestie — it might be with them).
Q: Can I cancel or change my order?
A: Only if it hasn’t gone into production yet. Send us an email ASAP and we’ll try. Once it’s in motion, it’s out of our glittery hands.
Q: What if my item arrives damaged?
A: Don’t panic. Take a pic and email us within 7 days of receiving it. We’ll make it right — pinky promise.
Q: What sizes do you offer?
A: Most of our items are available in sizes XS–2XL. Check the product pages for detailed sizing info.
Q: Are your products made sustainably?
A: Yes! Everything is made on demand through our fulfillment partner to reduce waste. Cute and conscious? We love that.
Q: Do you cover customs & duties?
A: Customs fees, taxes, or import charges may apply depending on your country. These are your responsibility, babe.